Fundamentals of Trade Unionism
via ZOOMProgram overview In December 1953, the Philippines ratified key International Labour Organization (ILO) Conventions: the Freedom of Association and Protection of the Right to Organize Convention, 1948 (No. 87) and the Right to Organise and Collective Bargaining Convention, 1949 (No. 98) . The Philippines has enacted the Labor Code and other policies after ratification. The […]
Customer-focused Service Webinar
via ZOOMProgram Overview Business paradigms and practices drastically changed due to the COVID-19 pandemic and forced community quarantine guidelines. Market is ambiguous, work arrangements have become more complex and sales became volatile. There is need for organizations to be driven and agile in transacting with their customers. Everyone is a customer service person. A smile and […]
Fundamentals of Labor Standards
via ZOOMProgram Overview COVID – 19 pandemic has disrupted the workforce forcing the government to apply strict restrictions. Most businesses adopted alternative work arrangements forcing some employees to work from home. […]
Basic Occupational Safety and Health
via ZOOMProgram Overview Safety is good for business. A safe and healthy workplace eliminates accidents, reduces absenteeism, raises employee morale, and enhances employee productivity. The absence of a safe and healthy working environment increases the frequency of workplace accidents and illnesses resulting in the increase of the cost of doing business. With the cases mentioned above, […]
Designing Employee Engagement Programs
via ZOOMProgram Overview During normal times, it is estimated that only 30% of employees all over the world are truly engaged. Employee engagement is roughly defined as the emotional connection that […]
Organizational Development
via ZOOMProgram Overview What keeps businessmen awake at night during these difficult times is not where to get money to finance the business. The business models that have proved effective during […]
Management Development Program
via ZOOMCourse Description: Modern management is about getting work done with and through people. Over time, the practice of Management has evolved since the days of Frederick Winslow Taylor, Henri Fayol and other thought leaders. While Peter Drucker was recognized as the modern day management guru, it was Louis A. Allen who professionalized the practice of […]
Mental Health in the Workplace: How to Identify Employees at Risk
via ZOOMProgram Overview Mental health doesn't always stay the same. It can fluctuate as circumstances change and affect various aspects of our lives including work and career. Due to the drastic changes in the workplace caused by the pandemic, mental health is now considered a major issue among organizations. Employees are experiencing higher levels of stress, […]
Stress and Anger Management in the Workplace in Times of Pandemic
via ZOOMProgram overview The pandemic compelled organizations to adapt work from home and other alternative working arrangements. These abrupt changes in workspace and remote working plus the health protocols, which are becoming the new norms, did not prepare people to change mindsets and adopt to new processes. These new work arrangements are fast becoming stressors to […]
Supervisory Development Program
via ZOOMProgram overview Being a first-time supervisor might be quite challenging, especially during this time of pandemic where we need to focus on managing remote employees and teams. Transitioning from rank-and-file employee to becoming a full-fledged supervisor needs a lot of preparation. Supervisors need to learn how to manage complex tasks and diverse people. This 3-session […]