Effective Administrative Investigation
via ZOOMProgram Overview Employee misconduct does always happen in every organization. How do you handle a miscreant employee? With iron hands that would lead to discharge from the service or with understanding with a view to reform? It depends upon the gravity of the offense and the attending circumstances. Disciplining an employee is one of the […]
Basic Occupational Safety and Health (SO2)
via ZOOMProgram Overview Safety is good for business. A safe and healthy workplace eliminates accidents, reduces absenteeism, raises employee morale, and enhances employee productivity. The absence of a safe and healthy working environment increases the frequency of workplace accidents and illnesses resulting in the increase of the cost of doing business. With the cases mentioned above, […]
Customer Service Excellence
via ZOOMProgram Overview Business paradigms and practices drastically changed due to the COVID-19 pandemic and forced community quarantine guidelines. Market is ambiguous, work arrangements have become more complex and sales became volatile. There is need for organizations to be driven and agile in transacting with their customers. Everyone is a customer service person. A smile and […]
Fundamentals of Trade Unionism
via ZOOMProgram overview In December 1953, the Philippines ratified key International Labour Organization (ILO) Conventions: the Freedom of Association and Protection of the Right to Organize Convention, 1948 (No. 87) and […]
Manpower Planning and Talent Acquisition
via ZOOMProgram overview Planning for and acquiring the best talents are important functions of every manager. Acquiring the best talents in the most effective manner gives an organization a competitive advantage over its competition. Hiring the wrong talents has long-lasting dire consequences for organizations. In the Philippines, it is not easy to correct mistakes in talent […]
Management Development Program
via ZOOMCourse Description Proper Management of tasks and people are two of the critical factors in ensuring success in any organization. A well-trained manager enhances productivity, improves retention of talented employees, […]
Compliance with DOLE and Labor Standards
via ZOOMProgram overview Labor compliance is good for business. Companies which are compliant with labor standards have potentials of expanding their business network, markets and customers with the rising interest on due diligence. Compliance protects the value […]
Pandemic Preparedness and OSH Programming
via ZOOMProgram Overview On March 11, 2020, the World Health Organization (WHO) declared the coronavirus (COVID19) outbreak as a pandemic. COVID19 spread is most likely to happen when there is a close contact of at least 2 meters with an infected person. The risks likely increases when someone has close contact with an infected person as droplets […]
DESIGNING EMPLOYMENT CONTRACTS: The must, the cans, and the cannots
via ZOOMProgram Overview An employment contract is an agreement between the employee and employer that governs the terms and conditions of the employment arrangement. The employment contract is the best evidence […]
Basic Occupational Safety and Health (SO2)
via ZOOMProgram Overview Safety is good for business. A safe and healthy workplace eliminates accidents, reduces absenteeism, raises employee morale, and enhances employee productivity. The absence of a safe and healthy […]