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Designing Employment Contracts

via ZOOM

Program Overview An employment contract is an agreement between the employee and employer that governs the terms and conditions of the employment arrangement. The employment contract is the best evidence of the management as to the type of arrangement agreed with the employee. What stipulations should an employment contract contain? There are a lot of […]

Customer Service Excellence

via ZOOM

Program Overview Business paradigms and practices drastically changed due to the COVID-19 pandemic and forced community quarantine guidelines. Market is ambiguous, work arrangements have become more complex and sales became […]

Management Development Program

ECOP Boardroom 3F ECC Bldg. 355 Sen. Gil Puyat Ave., Makati City, Metro Manila

Course Description Proper Management of tasks and people are two of the critical factors in ensuring success in any organization. A well-trained manager enhances productivity, improves retention of talented employees, and builds the overall morale of their teams, resulting in an environment where both the business and its employees thrive. This 3-session program discusses the […]

Supervisory Development Program (Onsite)

ECOP Boardroom 3F ECC Bldg. 355 Sen. Gil Puyat Ave., Makati City, Metro Manila

Program overview Being a first-time supervisor might be quite challenging, especially during this time of pandemic where we need to focus on managing remote employees and teams. Transitioning from rank-and-file employee to becoming a full-fledged supervisor needs a lot of preparation. Supervisors need to learn how to manage complex tasks and diverse people. This 2-session […]

Strategic CBA Negotiations for Employers

via ZOOM

Program Overview Negotiating with the union is fraught with many challenges. If not done properly, it can result to an onerous contract that could affect the profitability and sustainability of a company. At worst, it could result into a deadlock and strike. Main objective of this course is how to avoid these pitfalls in negotiations. […]

New Labor Policies (Online)

via ZOOM

Program Overview COVID – 19 pandemic has disrupted the workforce forcing the government to apply strict restrictions. Most businesses adopted alternative work arrangements forcing some employees to work from home. The Department of Labor and Employment (DOLE) responded to these arrangements by issuing department orders and labor advisories to guide employers on how to effectively […]

Supervisory Development Program

via ZOOM

Program overview Being a first-time supervisor might be quite challenging, especially during this time of pandemic where we need to focus on managing remote employees and teams. Transitioning from rank-and-file employee to becoming a full-fledged supervisor needs a lot of preparation. Supervisors need to learn how to manage complex tasks and diverse people. This 2-session […]

Recurring

Training the Trainers (Onsite)

ECOP Boardroom 3F ECC Bldg. 355 Sen. Gil Puyat Ave., Makati City, Metro Manila

Program overview New training techniques have evolved since the pandemic. As a result, trainers also need to update their skills and competencies in running training programs. Training methodologies have changed from using lectures to digitalize the modes of communication and delivery and gamify their training experience. This training program aims to help practitioners develop effective […]

Recurring

Training the Trainers (Onsite)

ECOP Boardroom 3F ECC Bldg. 355 Sen. Gil Puyat Ave., Makati City, Metro Manila

Program overview New training techniques have evolved since the pandemic. As a result, trainers also need to update their skills and competencies in running training programs. Training methodologies have changed […]

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ECOP Boardroom 3F ECC Bldg. 355 Sen. Gil Puyat Ave., Makati City, Metro Manila

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P2000