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Customer Service Excellence

via ZOOM

Program Overview Business paradigms and practices drastically changed due to the COVID-19 pandemic and forced community quarantine guidelines. Market is ambiguous, work arrangements have become more complex and sales became volatile.  There is need for organizations to be driven and agile in transacting with their customers. Everyone is a customer service person. A smile and […]

Management Development Program

ECOP Boardroom 3F ECC Bldg. 355 Sen. Gil Puyat Ave., Makati City

Course Description Proper Management of tasks and people are two of the critical factors in ensuring success in any organization. A well-trained manager enhances productivity, improves retention of talented employees, […]