Week of Events
Basic Occupational Safety and Health (SO2)
Basic Occupational Safety and Health (SO2)
Program Overview Safety is good for business. A safe and healthy workplace eliminates accidents, reduces absenteeism, raises employee morale, and enhances employee productivity. The absence of a safe and healthy working environment increases the frequency of workplace accidents and illnesses resulting in the increase of  the cost of doing business. With the cases mentioned above, […]
Customer Service Excellence
Customer Service Excellence
Program Overview Business paradigms and practices drastically changed due to the COVID-19 pandemic and forced community quarantine guidelines. Market is ambiguous, work arrangements have become more complex and sales became volatile. There is need for organizations to be driven and agile in transacting with their customers. Everyone is a customer service person. A smile and […]
Fundamentals of Trade Unionism
Fundamentals of Trade Unionism
Program overview In December 1953, the Philippines ratified key International Labour Organization (ILO) Conventions: the Freedom of Association and Protection of the Right to Organize Convention, 1948 (No. 87) and the Right to Organise and Collective Bargaining Convention, 1949 (No. 98) . The Philippines has enacted the Labor Code and other policies after ratification. The […]