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Basic Occupational Safety and Health (SO2)

via ZOOM

Program Overview Safety is good for business. A safe and healthy workplace eliminates accidents, reduces absenteeism, raises employee morale, and enhances employee productivity. The absence of a safe and healthy working environment increases the frequency of workplace accidents and illnesses resulting in the increase of  the cost of doing business. With the cases mentioned above, […]

Customer Service Excellence

via ZOOM

Program Overview Business paradigms and practices drastically changed due to the COVID-19 pandemic and forced community quarantine guidelines. Market is ambiguous, work arrangements have become more complex and sales became volatile.  There is need for organizations to be driven and agile in transacting with their customers. Everyone is a customer service person. A smile and […]

Basic Occupational Safety and Health (SO2)

via ZOOM

Program Overview Safety is good for business. A safe and healthy workplace eliminates accidents, reduces absenteeism, raises employee morale, and enhances employee productivity. The absence of a safe and healthy working environment increases the frequency of workplace accidents and illnesses resulting in the increase of  the cost of doing business. With the cases mentioned above, […]

Basic Occupational Safety and Health (SO2)

via ZOOM

Program Overview Safety is good for business. A safe and healthy workplace eliminates accidents, reduces absenteeism, raises employee morale, and enhances employee productivity. The absence of a safe and healthy working environment increases the frequency of workplace accidents and illnesses resulting in the increase of  the cost of doing business. With the cases mentioned above, […]

Supervisory Development Program

ECOP Boardroom 3F ECC Bldg. 355 Sen. Gil Puyat Ave., Makati City, Metro Manila

Program overview Being a first-time supervisor might be quite challenging, especially during this time of pandemic where we need to focus on managing remote employees and teams. Transitioning from rank-and-file employee to becoming a full-fledged supervisor needs a lot of preparation. Supervisors need to learn how to manage complex tasks and diverse people. This 3-session […]

Customer Service Excellence

via ZOOM

Program Overview Business paradigms and practices drastically changed due to the COVID-19 pandemic and forced community quarantine guidelines. Market is ambiguous, work arrangements have become more complex and sales became volatile.  There is need for organizations to be driven and agile in transacting with their customers. Everyone is a customer service person. A smile and […]

Just Causes for Termination: The Process and Jurisprudence

via ZOOM

Program Overview Terminating employees is one of the challenging roles of an HR practitioner. Improper execution may lead to lawsuits that may cause the company a huge amount of expenses. There are 2 types of termination, just and authorized causes. The just causes of termination refer to serious misconduct, willful disobedience or insubordination, gross and […]

Management Development Program

via ZOOM

Course Description Proper Management of tasks and people are two of the critical factors in ensuring success in any organization. A well-trained manager enhances productivity, improves retention of talented employees, and builds the overall morale of their teams, resulting in an environment where both the business and its employees thrive. This 3-session program discusses the […]

Basic Occupational Safety and Health (SO1)

via ZOOM

Program Overview BOSH for SO1 is an 8-hour occupational safety & health orientation plus a 2-hour Training of Trainers designed to impart knowledge & skills on basic concepts & principles of OSH to enable potential safety officers to implement their company’s OSH program. Program Objectives At the end of the course, participants will be able […]

Proactive Labor Relations in a Non-Unionized Environment

via ZOOM

Program Overview Our Constitution and the law recognize the right of workers to organize. While this right must be respected by all employers, there is also a concomitant right of a business enterprise to maintain its non-union status.   This is not prohibited by law. Only 10% of the workers are organized. The rest are unorganized. […]