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Enhancing Emotional Intelligence Quotient (EQ) and Adaptability Quotient (AQ) in the New Normal

November 19, 2020 @ 2:00 pm - 5:00 pm

|Recurring Event (See all)

One event on November 19, 2020 at 2:00 pm

One event on November 24, 2020 at 2:00 pm


Program Overview

The COVID-19 pandemic is the ultimate disruption of this generation. We are required to work from home, observe protocols, and pivot to the new normal. We need the utmost emotional intelligence to understand and appreciate our situation and enhance our adversity and agility quotient in response to paradoxes and volatility, uncertainty, complexity, and ambiguity (VUCA).

Program Objectives

Throughout the training, the participants will learn how to deal more effectively with themselves, their work, environment, and customers while transitioning to the new normal.

 Participants will also learn how to create a state of mind that allows them to meet, conquer, and transcend their life challenges. They will learn to live from their vision and purpose rather than being reactive to circumstances, events, and other people.

 Specifically, participants will be able to:

  • Learn to adapt the dimensions of emotional intelligence in life and work;
  • Understand the four paradigms from which a person lives his/her life;
  • Appreciate the importance of providing value-added service;
  • Improve their interpersonal skills;
  • Identify the right attitudes and essential habits helpful in developing work-life integration;
  • Apply practical techniques in improving the quality of work and increasing productivity.


The training will use both online learning activities and live teleconferencing.  There will be lecture-discussion, individual exercises, group activities, individual sharing, interaction, role plays, games, and feedback.

Program Outline:

First Session

1) Understanding and Adjusting to Change

  • Future of Work

2) Changing Mindsets and Creating Value

  • Be, Being, Become, Becoming
  • Growth Mindset

3) Adapting the Dimensions of Emotional Intelligence

  • Self-Awareness
  • Self-Management
  • Self-Motivation
  • Social Awareness
  • Social Skills

Second Session

1) Developing Your EQ

  • Character and Personality
  • I the Proactive Person
  • Self-Management Sequence
  • Trustworthiness to Trust
  • Four Human Endowments

2) Review of Covey’s 7 Habits for HEP
3) Work Ethics
4) Me and My job

  • Mission
  • Vision
  • Objectives
  • Core Values

5) Work-Life Integration

 Third Session

  1. Adopting AQ (Adversity / Adaptability / Agility)
  2. Productivity during ECQ
  3. Managing the Paradoxes
  4. Total Human Development
  5. Civility in the Workplace
  6. Kapwa Management
  7. Personal and Professional Success
  8. Positive Emotions
  9. Happy @ Work
  10. Flexibility Principle

Resource Speaker

Mr. Jesse Francis N. Rebustillo FPM is a management and human resource consultant, training consultant, seminar facilitator, and a keynote speaker as he conducts programs on values, leadership, emotional intelligence, work-life integration, team alignment, career development, strategic planning, job hunting, as well as sales and customer service.

Jesse was the Corporate Human Resources Head of the Philippine Daily Inquirer. He shifted his career to become the Inquirer’s AVP for Sales – Classified Advertising and then was promoted as AVP for Industry Relations.

Jesse was the editor of the Inquirer’s Working People Section and the Chairman/Editor of ECOP’s Philippine Employer Magazine.

He was the 2011 President of the Philippine Society for Training and Development (PSTD) and 2016 President of the People Management Association of the Philippines (PMAP). Currently, he is the President of the Philippine Association of Professional Speakers (PAPS), 2020  PSTD  Chairman,  and a member of the Board of Trustees of the Philippine Council of Associations and Association Executives (PCAAE).

Program Schedule

November 17, 19, 24, 2020 from 2:00 pm to 5:00 pm via Zoom and ECOP eCampus

Program Fees

Regular Price/Non-member rate: Php 2,500.00

All ECOP members are entitled to a member-rate discount using a coupon code. To get a code, kindly contact our Training Department at [email protected].

For a detailed and step-by-step registration guide, click this link: bit.ly/ecophowtoregister

Deadline of Registration: November 13, 2020 (Friday)
Deadline of Payment: November 16, 2020 (Monday)

You may get in touch with the following contact details for inquiries:

ECOP Training and Development: [email protected]
ECOP Ecampus: [email protected]


November 19, 2020
2:00 pm - 5:00 pm


via ZOOM


ECOP Training


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