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ECOP Boardroom

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3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines

August 2019

HOW TO (NOT) LOSE YOUR CUSTOMERS: A Customer Service Excellence Program

August 28 @ 9:00 am - 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
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₱6000 – ₱8000

“Unhappy customers will tell approximately 20 other people about their plight, which will affect the company’s image and eventually, its bottom line.“   Overview: In the highly competitive world of business, professionals invest a lot of time, energy and money to acquire new customers. It is no wonder why companies invest in Planning, Research, Brand Management, and Marketing. Acquiring customers is very important, but KEEPING them is even more valuable.  Gaining no customers is less harmful than gaining a lot and eventually…

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September 2019

Basic Occupational Safety and Health (BOSH) Training

September 2 @ 8:00 am - September 5 @ 6:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
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₱12000 – ₱14000

Overview: Under Rule 1033 of Philippine Occupational Safety and Health Standards (as amended) and DO 16 series of 2001, to wit “The minimum qualifications, duties, and number of required safety and health officers shall be as follows: 1) All safety officers must complete the Bureau-prescribed training course prior to their appointment in their respective places of employment; 2) All full-time safety officers must meet the requirement of duly-accredited Safety Practitioners or Safety Consultants by the Bureau; and 3) Not less…

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Proactive Labor Relations in a Non-unionized Environment

September 4 @ 9:00 am - 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
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₱6000 – ₱8000

Overview: One of the major challenges in human resources management is having positive employer-employee relations and maintaining industrial peace. This is crucial as the productivity and competitiveness of an enterprise is greatly affected by the absence or lack of it. When the relationship is strained, polarization develops thus hindering the performance of what could be an effective unified team. While the constitution and the code provides for workers’ organization, it does not prohibit enterprises from maintaining its non-union status. Through…

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Designing Your Company’s Salary Structure Through Job Evaluation

September 12 @ 9:00 am - September 13 @ 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
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₱8000 – ₱10000

Overview: As often said, “Pay is a powerful communicator of values and direction.” Having a well-planned and designed rewards system does more than the usual goal of attract-retain-motivate. It should also be aligned or based on an HR strategy that is linked with a business blueprint. Pay principles may remain the same for all employee groups, but the design must recognize differences in each group. This workshop is designed to provide principles in compensation planning and design for the various…

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How to Avoid Illegal Contracting/Subcontracting and “Endo” Practices in your Company

September 19 @ 9:00 am - September 20 @ 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
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₱8000 – ₱10000

Overview: Despite the issuance of the more stringent requirements under DOLE Department Order No. 174, many companies continue to have problems with their manpower provider. One of the main issues confronting a principal/employer is understanding what kind of jobs should be and not be contracted out to the contractor. Another issue to be cautious about is the extent of the liability of the principal/employer in relation to the acts of its contractor. Lastly, the principal/employer should know and comply with…

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Strategic CBA Negotiations for Employers

September 26 @ 9:00 am - 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
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₱6000 – ₱8000

Program background: During CBA year, changes in managing styles are inevitable and are expected. Changes to collective bargaining agreements… labor laws... human rights codes... grievance and disciplinary procedures make it very challenging to maintain a cohesive, trusting and motivated workforce. This program takes the burden out of rethinking managing unionized employee groups. This skill-laden learning session will help us gain the legal knowledge and leadership approaches to improve workplace relations and make confident management / human resources decisions that will…

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TERMINATION OF EMPLOYMENT: How to Avoid Labor Cases

September 27 @ 9:00 am - 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
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₱6000 – ₱8000

Overview: There are two kinds of termination. First, employees may terminate his employment, in this case, resign from the company. Second, companies may terminate their employees on the ground of just or authorize causes. The second type of termination often posts problems to employers. Employers wanted to root out employees in their company (e.g. employees who violated company policies; underperforming employees; employees who were terminal ill; company who want to downsize; etc.)  by terminating them. To expedite the termination process,…

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October 2019

Basic Occupational Safety and Health (BOSH) Training

October 14 @ 8:00 am - October 17 @ 6:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
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₱12000 – ₱14000

Overview: Under Rule 1033 of Philippine Occupational Safety and Health Standards (as amended) and DO 16 series of 2001, to wit “The minimum qualifications, duties, and number of required safety and health officers shall be as follows: 1) All safety officers must complete the Bureau-prescribed training course prior to their appointment in their respective places of employment; 2) All full-time safety officers must meet the requirement of duly-accredited Safety Practitioners or Safety Consultants by the Bureau; and 3) Not less…

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Preparing your Company for Labor Inspection

October 17 @ 9:00 am - October 18 @ 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
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₱8000 – ₱10000

Overview: Under DOLE Department Order 183, series of 2017 establishments may be subjected to routine inspection, complaint inspection, or occupational safety and health investigation (OSH), which shall be conducted by Labor Inspectors. Most of the companies are unaware of the labor standards, both general labor standards and occupational safety and health standards, that might post hefty fines once violation of non-compliance/s was found. Big companies (buyers) must also develop their capacity to undertake assessments or audits to their suppliers. This…

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