ECOP Boardroom
October 2018
Effective Administrative Investigation and Grievance Handling
Overview: The challenge for human resources practitioners and frontline supervisors is to be fair in dealing with people concerns. Proper conduct of administrative investigation and handling of grievances makes fairness in the workplace a reality and enhances supervisor-subordinate partnership. This one-day course is a handy tool. Once principles and basic skills are acquired, the HR practitioner and the supervisor can devote their time to strategic work. Program objective: Techniques in effective employee discipline Foundations of labor-management relations Acquire comprehensive…
Find out more »IR/HR Certification Course (Batch 2) Module 6: Employee Relations
OVERVIEW: One challenge in an organization is opening its communication channel to its employees. Employees need to be heard and engaged with management activities. Installing programs to increase employee engagement is also vital. In such cases, employees leave organization not because of their salary and bosses. Employee relations is concerned with managing the employment relationship and the ‘psychological contract’ between employers and employees. It also consists of approaches and methods adopted by employers to deal with employees, either collectively through…
Find out more »The Balanced Scorecard & Strategy Map of Quality
Overview: Balanced scorecard (BSC) is a strong tool used in performance assessment by many successful organizations. BSC converts organizational mission and strategies into goals and criteria that are categorized into four dimensions including learning and growth, internal business processes, customer, and financial aspects. One of the most powerful elements in the Balanced Scorecard (BSC) methodology is the use of strategy mapping to visualize and communicate how value is created by the organization. This two-day training provides guidelines and…
Find out more »Organizational Learning & The Learning Organization
Organizations must become adept in learning from challenges, contradictions and conflicts. This translates into action, from strategic decisions through to day-to-day behavior in the field. This two-day training provides an overview of how organizations learn to continually improve and sustain performance. It looks into the notion of the learning organization. Learning Outcomes: Describe the concept of organizational learning.. Explain how organizations can become learning organizations. Discuss issues, challenges, and imperatives of organizational learning to performance improvement in organizations.…
Find out more »IR/HR Certification Course (Batch 2) Module 7: Legal Rights of Workers and Management Prerogative
PROGRAM OVERVIEW: This module of the Industrial Relations and Human Resources Management Certification Course will discuss the basics of labor laws and employment relationship essential in determining the manpower planning strategies within their company. This will also inform the principal companies on illegal practices of labor contractors that put them at risk of non-compliance to the labor standards. Knowledge of the legal rights of workers and management’s prerogatives will help address problems on work arrangements one of which is being…
Find out more »IR/HR Certification Course Module 11: Developing the Company’s HR/IR Policies
COURSE CONTENT: Types of employment policies per industry Designing employment policies Sanctions Policy formulation process (including employee engagement and consultation) Communicating and implementing policies Resolving/settling disputes and conflicts Methodology: Lectures Case studies/group work Lecturer: ATTY. BENEDICTO ERNESTO R. BITONIO, JR. Professor, UP College of Law and UP SOLAIR Atty. Bitonio is a practicing lawyer, an independent consultant, and a professorial lecturer at the University of the Philippines. He is a subject matter expert on industrial relations, employment,…
Find out more »Intellectual Capital and Knowledge Management
Overview: This two-day training shows how knowledge is managed as the foundation of intellectual capital in organizations. It looks into how the intellectual capital of organizations drives their performance. Learning Outcomes: Describe the concept of intellectual capital and its value to organizations. Explain how the knowledge of the organization’s human resources are managed as intellectual capital. Discuss, issues, challenges, and imperatives of knowledge management (KM) to managing intellectual capital in organizations. Program Outline: What is Intellectual…
Find out more »November 2018
Communicate to Get Through (Business Writing Module)
Overview: The business world moves at a pace that often appears to be faster than light. At times, it may seem to have little use or need for the written word. However, almost nothing could be farther from the truth. Even with the multitude of high-tech communication options available to businesses today, the need for effective writing skills refuses to go out of style. If anything, the sophisticated needs of the present fast-paced market climate have only intensified the…
Find out more »Quality of Work Life
Overview: Employee satisfaction and quality of work life directly affect company’s ability to serve its clients/customers. Efforts towards QWL measurement help in efficient and effective allocation of resources to enhance productivity and stability of the workforce. This two-day training covers the foundations and dynamics of QWL as a natural experience in the workplace. It shows how work and life can be harmonized to the satisfaction, motivation, commitment, engagement, and overall happiness of those who work for organizations. …
Find out more »IR/HR Certification Course (Batch 2) Module 7: Legal Rights of Workers and Management Prerogative
PROGRAM OVERVIEW: This module of the Industrial Relations and Human Resources Management Certification Course will discuss the basics of labor laws and employment relationship essential in determining the manpower planning strategies within their company. This will also inform the principal companies on illegal practices of labor contractors that put them at risk of non-compliance to the labor standards. Knowledge of the legal rights of workers and management’s prerogatives will help address problems on work arrangements one of which is being…
Find out more »The Intelligent Organization
Overview: As the world of work is changing, every organization is challenged to mobilize intelligence. By developing and engaging the intelligence, talent, initiative and business judgement of all its members, an organization can respond far more effectively to customers, partners, and competitors. This two-day training provides an overview of the essence of an intelligent organization. It advances the notion of the intelligent organization as the natural evolution of organizations. Learning Outcomes: Describe the concept of the intelligent organization. Explain how…
Find out more »IR/HR Certification Course Module 8: Labor Standards and Inspection
Labor compliance is good business. Compliance protects the value chain against future labor disputes which will eventually affect a company’s reputation. In order to achieve compliance, employers must have knowledge of the relevant laws, regulations and procedures that they must comply with. At the very least, they should know the specific labor standards subject to the enforcement and inspection authority of the DOLE. This module of the Industrial Relations and Human Resources Management Certification course is geared towards capacitating…
Find out more »Effective Communication Skills Workshop
Objective: To significantly improve one’s empathic communication skills, specifically the ability to deliver information and persuade clients and co-workers. The main focus of the program is on providing practical techniques that will enable the employees to organize their thinking and communicate their thoughts effectively - whether by email, telephone or face-to-face conversations. What the participants will learn: Be more confident during any verbal communication by simplifying complex information and getting the message across clearly and persuasively; Break…
Find out more »IR/HR Certification Course Module 8: Labor Standards and Inspection
Labor compliance is good business. Compliance protects the value chain against future labor disputes which will eventually affect a company’s reputation. In order to achieve compliance, employers must have knowledge of the relevant laws, regulations and procedures that they must comply with. At the very least, they should know the specific labor standards subject to the enforcement and inspection authority of the DOLE. This module of the Industrial Relations and Human Resources Management Certification course is geared towards capacitating…
Find out more »Basic Occupational Safety and Health
Under Rule 1033 of Philippine Occupational Safety and Health Standards (as amended) and DO 16 series of 2001, to wit “The minimum qualifications, duties and number of required safety and health officers shall be as follows: 1) All safety officers must complete the Bureau-prescribed training course prior to their appointment in their respective places of employment; 2) All full-time safety officers must meet the requirement of duly-accredited Safety Practitioners or Safety Consultants by the Bureau; and 3) Not less than…
Find out more »December 2018
Continual Improvement & Sustainability of Quality
Overview: One of the most important principles in any quality management strategy is Continual Improvement. Continual improvement can improve your business in terms of customer value and satisfaction, quality, speed to market, flexibility and reduced cost. This two-day training looks into the notion of continual improvement as an integral feature of quality operations, processes, and systems. It also shows how this continual improvement of quality is sustained. Learning Outcomes: Describe the principles, processes, and practices of continual improvement. Explain how…
Find out more »Managing Stress and Anger in the Workplace: Leading to Productivity and Work life Balance
Employers should provide a stress-free work environment, recognize where stress is becoming a problem for staff, and take action to reduce stress. Stress in the workplace reduces productivity, increases management pressures, and makes people ill in many ways, evidence of which is still increasing. Workplace stress affects the performance of the brain, including functions of work performance; memory, concentration, and learning. Stress at work also provides a serious risk of litigation for all employers and organizations, carrying significant liabilities…
Find out more »IR/HR Certification Course Module 8: Labor Standards and Inspection
Labor compliance is good business. Compliance protects the value chain against future labor disputes which will eventually affect a company’s reputation. In order to achieve compliance, employers must have knowledge of the relevant laws, regulations and procedures that they must comply with. At the very least, they should know the specific labor standards subject to the enforcement and inspection authority of the DOLE. This module of the Industrial Relations and Human Resources Management Certification course is geared towards capacitating…
Find out more »January 2019
IR/HR Certification Course (Batch 2) Module 9: Labor Relations in Unionized and Non-unionized Enterprises: Collective Bargaining, Labor-Management Cooperation, and other Social Dialogue Mechanisms
Social dialogue is a process that includes all types of negotiation, consultation or exchange of information between or among representatives of the government, the employers and the workers on issues of common interest relating to economic and social policy, as well as to productivity, terms and conditions of employment, and the welfare and well-being of workers. Broadly understood, social dialogue embraces all kinds of interactions between workers and employers at various levels within and outside the enterprise. It includes…
Find out more »IR/HR Certification Course (Batch 2) Module 9: Labor Relations in Unionized and Non-unionized Enterprises: Collective Bargaining, Labor-Management Cooperation, and other Social Dialogue Mechanisms
Social dialogue is a process that includes all types of negotiation, consultation or exchange of information between or among representatives of the government, the employers and the workers on issues of common interest relating to economic and social policy, as well as to productivity, terms and conditions of employment, and the welfare and well-being of workers. Broadly understood, social dialogue embraces all kinds of interactions between workers and employers at various levels within and outside the enterprise. It includes…
Find out more »IR/HR Certification Course (Batch 2) Module 10: Dispute Settlement & Resolution
COURSE CONTENT: The law on Philippine Labor Disputes Grievance Handling Conciliation, Mediation & Arbitration Alternative dispute resolution (ADR) Administrative Investigation and Termination Methodology: Lectures Case studies/group work Lecturer ATTY. BENEDICTO ERNESTO R. BITONIO, JR. Professor, UP College of Law and UP SOLAIR Atty. Bitonio is a practicing lawyer, an independent consultant, and a professorial lecturer at the University of the Philippines. He is a subject matter expert on industrial relations, employment, labor law…
Find out more »February 2019
IR/HR Certification Course (Batch 2) Module 10: Dispute Settlement & Resolution
COURSE CONTENT: The law on Philippine Labor Disputes Grievance Handling Conciliation, Mediation & Arbitration Alternative dispute resolution (ADR) Administrative Investigation and Termination Methodology: Lectures Case studies/group work Lecturer ATTY. BENEDICTO ERNESTO R. BITONIO, JR. Professor, UP College of Law and UP SOLAIR Atty. Bitonio is a practicing lawyer, an independent consultant, and a professorial lecturer at the University of the Philippines. He is a subject matter expert on industrial relations, employment, labor law…
Find out more »IR/HR Certification Course (Batch 2) Module 11: Developing the Company’s HR/IR Policies
COURSE CONTENT: Types of employment policies per industry Designing employment policies Sanctions Policy formulation process (including employee engagement and consultation) Communicating and implementing policies Resolving/settling disputes and conflicts Methodology: Lectures Case studies/group work Lecturer ATTY. BENEDICTO ERNESTO R. BITONIO, JR. Professor, UP College of Law and UP SOLAIR Atty. Bitonio is a practicing lawyer, an independent consultant, and a professorial lecturer at the University of the Philippines. He is a subject matter expert…
Find out more »