Loading Events

Upcoming Events

Events Search and Views Navigation

Event Views Navigation

List of Events

HOW TO (NOT) LOSE YOUR CUSTOMERS: A Customer Service Excellence Program

August 28 @ 9:00 am - 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
₱6000 – ₱8000

“Unhappy customers will tell approximately 20 other people about their plight, which will affect the company’s image and eventually, its bottom line.“   Overview: In the highly competitive world of business, professionals invest a lot of time, energy and money to acquire new customers. It is no wonder why companies invest in Planning, Research, Brand Management, and Marketing. Acquiring customers is very important, but KEEPING them is even more valuable.  Gaining no customers is less harmful than gaining a lot and eventually…

Find out more »

INDUSTRIAL RELATIONS IN A CHANGING WORLD: How Emerging Business Models Shape-Up the Development of New Labor Policies

August 30 @ 9:00 am - 5:00 pm
3F ECC Building
Makati City, Metro Manila 1200 Philippines
₱8000 – ₱10000

This program is presented as a broad and encompassing discipline, covering the entirety of the relationship between employers, workers, their respective organizations, and government, as well as the rules to regulate or govern this relationship. This broad concept of Industrial Relations (IR) subsumes HR policies and rules.   The objectives of this course are to give participants 1) broad spectrum of strategic IR and HR challenges, issues and opportunities in the context of Industry 4.0; 2) advanced  technical knowledge and understanding…

Find out more »

Basic Occupational Safety and Health (BOSH) Training

September 2 @ 8:00 am - September 5 @ 6:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
₱12000 – ₱14000

Overview: Under Rule 1033 of Philippine Occupational Safety and Health Standards (as amended) and DO 16 series of 2001, to wit “The minimum qualifications, duties, and number of required safety and health officers shall be as follows: 1) All safety officers must complete the Bureau-prescribed training course prior to their appointment in their respective places of employment; 2) All full-time safety officers must meet the requirement of duly-accredited Safety Practitioners or Safety Consultants by the Bureau; and 3) Not less…

Find out more »

Proactive Labor Relations in a Non-unionized Environment

September 4 @ 9:00 am - 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
₱6000 – ₱8000

Overview: One of the major challenges in human resources management is having positive employer-employee relations and maintaining industrial peace. This is crucial as the productivity and competitiveness of an enterprise is greatly affected by the absence or lack of it. When the relationship is strained, polarization develops thus hindering the performance of what could be an effective unified team. While the constitution and the code provides for workers’ organization, it does not prohibit enterprises from maintaining its non-union status. Through…

Find out more »

Designing Your Company’s Salary Structure Through Job Evaluation

September 12 @ 9:00 am - September 13 @ 5:00 pm
ECOP Boardroom, 3F ECC Bldg. 355 Sen. Gil Puyat Ave.
Makati City, Metro Manila 1220 Philippines
₱8000 – ₱10000

Overview: As often said, “Pay is a powerful communicator of values and direction.” Having a well-planned and designed rewards system does more than the usual goal of attract-retain-motivate. It should also be aligned or based on an HR strategy that is linked with a business blueprint. Pay principles may remain the same for all employee groups, but the design must recognize differences in each group. This workshop is designed to provide principles in compensation planning and design for the various…

Find out more »
+ Export Events