Enhancing Emotional Intelligence and Work Ethics in the Workplace
April 29 @ 9:00 am - 5:00 pm₱4000 – ₱6000
The concept of Emotional Intelligence (EQ) is becoming increasingly important in the workplace. A high EQ can create more meaningful and productive relationships in an employee’s professional life.
Workers with high EQ has the ability to manage one’s own emotions and perceive other’s feeling. It can help people to come up with rational decisions during emotionally charged situations. Those working in a team could easily be attuned with one another thus be able to solve problems even under pressure.
This program help participants learn how to deal more effectively with themselves, their work, their environment, and customers. Participants will also learn how to create a state of mind that allows them to meet, conquer, and transcend the challenges both in their careers. They will learn to navigate their lives based on a defined vision and purpose rather than being reactive to circumstances, events and other people.
At the end of the program, participants will be able to:
- Understand the four paradigms of a person’s life;
- Appreciate the importance of providing value-added service;
- Improve one’s interpersonal skills;
- Identify the right attitudes and key habits helpful in developing right work-life integration; and
- Apply practical techniques in improving quality of work and increasing productivity.
- Understanding Change / VUCAD
- Future of Work
- Changing Mindsets and Creating Value
- Concept / Mindset of Work
- Work Ethics
2. What is Emotional Intelligence
- Dimensions of EQ
- Social Awareness
- Social Skills
3. Developing Your EQ
- Character and Personality
- I the Proactive Person
- Self-Management Sequence
- Trustworthiness to Trust
- Four Needs of People
- Four Human Endowments
4. Covey’s 7 Habits for HEP
5. Me and My job
- Core Values
- Team Worthiness
6. EI for Personal and Professional Success
- Work-Life Integration
- Definition of Success
- Paradigm on Personal Assessment
- Personal Success Plan
7. Total Human Development
8. Civility in the Workplace
9. Kapwa Management
10. Happy @ Work
Lecture – discussion, individual exercises, group activities, individual sharing, role plays, games, and feedback.
Subject matter expert:
JESSE FRANCIS N. REBUSTILLO, MBA, FPM
Jesse earned his MBA degree at the Ateneo Graduate School of Business (sans thesis) and BSBA Management course, magna cum laude, from the Aquinas University, Legazpi City. He has a Diploma in Human Resource Development, Compensation Management, Labor Relations, and HR Planning and Acquisition from the Jose Rizal University.
He is a Management and Human Resource Consultant, Training Consultant, Seminar Facilitator and Speaker as he conducts programs on values, leadership, emotional intelligence, work-life integration, team alignment, career development, job hunting as well as sales and customer service.
Jesse was the Corporate Human Resources Head of the Philippine Daily Inquirer. He shifted career to become the Inquirer’s AVP for Sales – Classified Advertising and then was promoted as AVP for Industry Relations.
Jesse was the Editor of the Inquirer’s Working People Section and the Chairman / Editor of ECOP’s Philippine Employer Magazine.
He was the 2011 President of the Philippine Society for Training and Development (PSTD) and the 2016, President of the People Management Association of the Philippines (PMAP), currently the CFO of the Philippine Association of Professional Speakers (PAPS), and a member of the Board of Trustee of the Philippine Council of Associations and Association Executives (PCAAE).
Currently, he is a Training and HR Consultant of the International Labor Organization (ILO), ECOP and PMAP and teaches HRM subjects at the Masters in People Management, Lyceum Graduate School and San Beda, Alabang. He was recently bestowed Fellow in People Management by the Philippine Society of Fellows in People Management.
Register today and avail our early bird discount:
A 10% discount will be given if payment is received 7 days before the course commences. Payment on-site and walk-in participants will pay the regular fee.